Privacy Policy
EraZero AI ("EraZero", "we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you access or use the EraZero AI platform, including Steve AI and Sara AI (collectively, the "Services").
By using EraZero AI, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Information You Provide Directly
We may collect: Name, Email, Contact number, Company name, Account credentials, Campaign details, Brand assets, User-generated content.
1.2 Information Collected Automatically
IP address, Browser type, OS, Usage logs, Session duration, Error logs.
1.3 Cookies & Tracking Technologies
We use cookies to maintain session security, improve performance, analyze trends, and personalize experience. You can control cookies via your browser settings.
2. How We Use Your Information
- Provide and operate EraZero AI services
- Enable campaign planning and creative generation
- Improve AI response quality
- Maintain account security
- Communicate important updates
- Monitor misuse or violations
- Comply with legal obligations
3. Steve AI – Data Usage & Privacy
Steve AI processes campaign objectives, audience descriptions, budgets, timelines, and chat conversations. Data is not sold or shared with third parties for advertising. Conversations may be stored for context continuity, quality improvement, and compliance.
4. Sara AI – Data Usage & Privacy
Sara AI processes uploaded logos, Brand Kit information, creative prompts, and generated outputs. EraZero does not claim ownership over your uploaded brand assets. You are responsible for ensuring you have rights to use uploaded assets.
5. AI & Third-Party Integrations
EraZero AI may use third-party AI services and infrastructure providers to process requests, store data, and deliver functionality. We ensure reasonable safeguards and contractual protections are in place.
6. Data Retention
We retain data only as long as necessary to provide services, comply with legal requirements, resolve disputes, and enforce agreements. You may request deletion subject to legal obligations.
7. Data Security
We implement encryption in transit and at rest, secure authentication, role-based access control, and regular monitoring. No system is 100% secure.
8. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete your data, or withdraw consent. Requests: support@erazero.ai
9. Children's Privacy
EraZero AI is not intended for users under 18. We do not knowingly collect data from minors.
10. Policy Updates
We may update this Privacy Policy periodically. Continued use constitutes acceptance of the updated policy.
11. Contact
Questions? Contact us at support@erazero.ai